Support
Need help with ShootingCut? We're here to assist you. Please review the information below or reach out to us directly.
Email Support
For any questions, bug reports, or feature requests, email us at support@shootingcut.com. We typically respond within 24β48 hours.
Bug Reports
If you encounter a bug, please include your device model, OS version, app version, and a description of the issue. Screenshots or screen recordings are very helpful.
Feature Requests
Have an idea to make ShootingCut better? We'd love to hear it. Send your suggestions to our support email and we'll consider them for future updates.
Frequently Asked Questions
Which devices are supported?
ShootingCut supports macOS 14.0+, iPadOS 17.0+, and iOS 17.0+.
Is my video data uploaded to any server?
No. All video and audio processing is performed locally on your device. Your media files never leave your device unless you explicitly choose to export or share them.
What shooting sports are supported?
ShootingCut is designed for practical shooting competitions including IPSC, USPSA, and IDPA.